Shipping & Returns

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We use Australia Post and Sendle to deliver orders within Australia from our headquarters in Glanville, South Australia. 

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Orders are dispatched within 3 business days of receiving payment and delivery is estimated at 4-7 business days depending on location.

Please note due to COVID-19, deliveries have been delayed.

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We offer the following services:

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FAULTY GOODS - In the unlikely event that goods arrive faulty please return to us within 14 days of receiving goods and we will happily replace the item or refund full amount of faulty item plus your cost of return shipping. Please send us an email (preferably with a picture of fault) within 7 days of receiving so we can act promptly to resolve. The refund will be given via the payment method at time of purchase.

CHANGE OF MIND - If you have simply changed your mind we will happily offer an exchange credit. Please post the item back to us at your own cost within 14 days of receiving goods. Please send us an email within 7 days of receiving to advise us so we can act promptly. Goods must be received with tags attached, in original condition.

Please note that all of our items are handmade and therefore irregularity in colour, pattern or size may occur in production. All items may differ slightly from the display image due to this characteristic of the craft. We consider this to be a unique quality and not a fault. We trust you understand and appreciate this when placing an order.